Frequently Asked Questions
Everything you need to know about shopping with us.
What are your shipping costs and delivery times?
We offer standard shipping across all served regions. Delivery usually takes 3-5 business days, and costs are calculated at checkout based on your location and order size.
What is your return policy?
You can return any unused items in their original packaging within 30 days of purchase. Please ensure you have your receipt or order confirmation for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my online order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to follow your parcel's journey.
Are your products safe and tested?
Absolutely. At Flying Tiger Copenhagen, we ensure all our products meet strict international safety and quality standards, including rigorous testing for chemical safety.
Do you offer gift wrapping services?
While we do not offer a wrapping service at checkout, we sell a wide variety of affordable and creative gift bags, boxes, and wrapping paper to help you create the perfect gift.